Pictures Won’t Go Through In Text: Troubleshooting Guide


We’ve all been there – you’re trying to send a funny meme or a memorable photo to a friend or family member, but the pictures won’t go through in your text messages. Fret not; this issue can be resolved with a few simple troubleshooting steps. In this article, we’ll explore common reasons why pictures won’t send in text messages and how to fix the problem.

1. Check Your Network Connection

Before delving into complex solutions, start with the basics. Ensure your phone has a stable and active internet or cellular connection. Weak or intermittent network signals can hinder the transfer of multimedia messages.

  • Solution: Turn off and on your mobile data or Wi-Fi, or switch to a different network if available. Try sending the picture again.

2. Verify Message Settings

Your messaging app may have settings that limit the size or type of files you can send. These settings can prevent the transfer of images.

  • Solution: Go to your messaging app’s settings and check for any restrictions. Adjust the settings to allow sending pictures.

3. Clear Messaging App Cache

Over time, your messaging app’s cache can become cluttered, leading to various issues, including problems with sending pictures.

  • Solution: Clear the cache of your messaging app. Navigate to your phone’s settings, find the messaging app, and select “Clear Cache.”

4. Check for Adequate Storage Space

Insufficient storage space on your phone can interfere with sending pictures. Multimedia messages require some free storage to be saved and sent.

  • Solution: Delete unnecessary files or apps to free up storage space on your device. You can also transfer photos and videos to an external storage device or cloud service.

5. Reboot Your Phone

Sometimes, a simple restart can resolve glitches and issues with sending multimedia messages.

  • Solution: Turn off your phone, wait a few seconds, and then turn it back on. Try sending the picture again after the reboot.

6. Update Your Software

Outdated software can sometimes lead to compatibility issues when sending pictures through text messages.

  • Solution: Check for software updates on your device and messaging app. Update your software if new versions are available.

7. Check File Size

If the image file is too large, it may not be sent through text messages. Most carriers and messaging apps have size limitations.

  • Solution: Compress the image or use a photo editing app to reduce its size. Alternatively, send the image through email or a cloud-sharing service and share the link in the text message.

8. Enable Mobile Data

If you’re trying to send pictures using mobile data, make sure data usage for your messaging app is allowed.

  • Solution: Go to your phone’s settings, navigate to “Apps” or “App Management,” find your messaging app, and ensure that it’s allowed to use mobile data.

9. Check for Carrier or Service Issues

Sometimes, the issue might not be on your end. Your mobile carrier or messaging service provider might be experiencing technical problems.

  • Solution: Contact your carrier’s customer support or check their website for any service alerts or outages. They can provide you with more information about the issue.

10. Try an Alternative Messaging App

If the problem persists, consider using an alternative messaging app, as it might offer a different approach to sending pictures.

  • Solution: Download a reputable messaging app from your device’s app store and try sending the picture through that app.


When pictures won’t send in text messages, it can be frustrating, but most issues have straightforward solutions. By following the troubleshooting steps outlined in this article, you can quickly resolve the problem and get back to sharing your favorite photos and memories with friends and family.